Our Warranty

Giving You Peace Of Mind …

At 20/20 Vision Care we understand that accidents happen. That is why we provide our comprehensive “2 Year No Worry Warranty” on almost all eyeglasses, including adult and children’s eyewear.

30 Day Complete Satisfaction Guarantee

If for any reason you don’t love your prescription glasses they can be exchanged. Glasses must be returned in original condition for the 30 day satisfaction guarantee

As well, we provide a 30 day money back guarantee… on all computer glasses and polarized sunglasses.

Our 2 Year NO WORRY Warranty

  • 2 year manufacturers defect* lens replacement guarantee
  • 2 year manufacturers defect* frame replacement guarantee
  • 2 year guarantee on all secondary parts (nose pad and temple tip damage, etc.)

* Manufacturing defects shall not include damage caused by customer misuse or normal wear and tear.

2 Year NO WORRY Warranty
  • 1st Replacement – Free Frame and Lens Replacement – no questions asked (damaged parts must be returned)
  • 2nd Replacement – 75% off Regular Price
  • 3rd Replacement – 50% off Regular Price
Kids 2 Year NO WORRY Warranty
  • 1st Three – Free Frame and Lens Replacement – no questions asked (damaged parts must be returned)
  • 2nd Replacement – 75% off Regular Price
  • 3rd Replacement – 50% off Regular Price

Temporary Adaptation

Please know that temporary adaptation to your new glasses is normal. You may notice some of the following

  • A pulling or drawing feeling in or around the eyes
  • Flat objects, straight lines or right angles may appear tilted or out of square
  • Peripheral perception changes may be noticeable, especially when you or an object are in motion.

To help you adjust we suggest that you put your old glasses away, Switching back and forth between your new and old glasses will only delay your progress. Also, don’t look at your feet when you walk. If you wear your new prescription as recommended, full adaptation should take place within 2-3 weeks. Call us should you experience longer than expected adjustment difficulties.

Caring For Your New Glasses

You must first rinse your lenses with warm water to remove abrasive particles. Apply a liquid hand soap or liquid dish soap and gently rub both sides of the lenses. Rinse thoroughly with warm tap water and ry with a COTTON cloth.

To avoid scratching your lenses DO NOT use paper products or harsh cleaners on the surfaces of your lenses. To maintain a proper fit, always remove your glasses with two hands.

Please come in anytime for FREE eyewear adjustments, new nose pads or ultrasonic cleaning.